[Live] Global Customer Loyalty Report 2025 Webinar

This is the LIVE launch webinar of the Global Customer Loyalty Report 2025

As the leading loyalty cloud, Antavo is constantly delivering the latest insights on market and industry trends. Our previous reports have been a great success, and we’re excited to unveil our fourth Global Customer Loyalty Report. Join us for the exclusive report launch at our webinar, with the official publication following the next day!

During the webinar, we will reveal the key highlights and trends from the report, such as:

• AI’s impact on loyalty programs
• Why customization is crucial for success
• Gamification as a key driver for enhanced data quality
• How companies are investing in retention

Additionally, you'll be the first to learn the exciting statistics from this year's findings, like:

• 4 in 10 consumers are more likely to join a loyalty program with AI to maximize benefits, with Millennials at 53.0% and Gen Z at 55.1%, showing a strong embrace of AI-driven features.
• #1 most valuable aspect when choosing a loyalty solution: ease of program management.
• 31.4% of the marketing budget is now allocated to customer loyalty and CRM, the highest in four years, reflecting a strong commitment to retention and positive results in satisfaction and ROI.

You’ll hear from experts in the field: 

• Zsuzsa Kecsmar, Chief Strategy Officer and Co-founder of Antavo Loyalty Cloud
• Andreanne Rondeau, Loyalty Specialist
• Andrew Doyle, Managing Principal & Practice Head at EPAM Continuum