CampusESP

When three quarters of families consider financial aid packages a top factor in their student's enrollment decision and only 1 in 4 find financial aid information easy to understand, communication isn’t optional — it’s make-or-break. Join CampusESP and Liaison to explore how coordinated outreach to families, not just students, moves the yield needle.

You’ll see how:

*   Tailored financial aid communications get parents’ attention (and action)
*   Consistent, transparent updates through a parent portal build trust
*   Tracking engagement gives teams a measurable edge during the decision window


Win Yield Through Family Confidence: Communicating Financial Aid and ROI Effectively

Families aren’t just along for the ride — they’re often the deciding factor in where students apply, enroll, and persist. Join CampusESP, Encoura, and the University of Kansas for an inside look at new research on how families shape the enrollment journey, paired with a real-world example of family engagement in action.

You’ll hear fresh data on parents’ and guardians’ concerns, communication preferences, and decision-making influence. Then, KU will share how they’ve strategically engaged families to improve outcomes, from boosting applications to strengthening yield.

Whether you’re refining your parent outreach strategy or building one from scratch, this session will provide the research, insights, and institutional perspective you need to make family engagement a driver of enrollment success.


From Parent Interest into Enrollment Impact: Research & Lessons from the University of Kansas

Join Flagler College and Miami University (Ohio) for a look at how they transformed their family communication strategies into powerful drivers of engagement and giving.

You’ll walk away with actionable insights to:

*   Build trust with families through transparent, personalized communication
*   Align marketing and advancement to move from connection to contribution
*   Identify high-affinity families using engagement data
*   Create stories and campaigns that turn family pride into philanthropic impact


Why engaged families give more: How connected families drive giving

Behind every first-gen student is a family navigating unfamiliar pressures, questions, and milestones. Join this webinar to see how institutions are breaking down barriers, engaging Spanish-speaking communities, and creating family onboarding strategies that drive student success.


First-Gen Families: Support from Day One

Learn key tools and features available to you in your CampusESP parent and family portal.

Join CampusESP’s interactive session as we guide you through:

*   An overview of CampusESP’s core functionality
*   How to use content tools
*   How to manage your users


Family Communication New User Training

Speaker

Melissa Simms

Customer Success Team Lead

Replays

Win Yield Through Family Confidence: Communicating Financial Aid and ROI Effectively

From Parent Interest into Enrollment Impact: Research & Lessons from the University of Kansas