How AI is powering the next generation of professional services operations

See live AI workflows already in use across sales, staffing and delivery. And explore what’s coming next for professional services!

The next wave of competitive advantage in professional services isn’t coming. It’s already underway. AI is being used by top firms to automate decisions, unlock new growth, and operate with speed and precision.

In this 45-minute session, you’ll see what’s possible today, and how forward-thinking firms are using AI to reshape the way their business runs.

You'll Hear From:

• The team at Agileday - who are turning AI into real operational workflows already in use by leading professional services firms globally.

• AI experts at Intentface - thought leaders designing and building advanced AI solutions across industries, joining us to share the latest breakthroughs and what’s coming next.

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What You’ll Learn:

We’ll explore how leading professional services firms are using operational AI to remove manual work, move faster, and win more deals. AI is already shaping daily decisions inside the fastest growing firms, in their sales functions right through to senior management. This session shows you how.

✅ Leadership

AI is giving leadership teams a new level of operational clarity. With real-time insight into people, pipeline, and performance, they can make faster, smarter decisions across the business. From forecasting revenue impact based on staffing plans to spotting growth opportunities in advance, AI is shifting strategy from hindsight to foresight.

✅ Sales

AI is transforming pre-sales by turning CRM data into actionable insights. Top firms are using AI to enrich opportunities with possible team structures, skills, and project needs — generating openings and consultant sales pitches automatically. This speeds up qualification, tightens handovers, and helps sales teams deliver tailored proposals faster.

✅ Talent & HR

Firms are using AI to unlock the full potential of their people. CVs are instantly converted into structured profiles, future skill gaps are predicted based on pipeline demand, and consultants are automatically matched to the right roles. It’s a smarter, faster way to manage talent — from recruitment to internal mobility.

✅ Delivery

Delivery teams are benefiting from AI through real-time staffing recommendations, optimized team design, and proactive forecasting. Instead of reacting to project needs manually, they can now simulate outcomes, build ideal teams, and even generate tailored client materials, all in one streamlined workflow.

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Why It Matters:

While many firms are still exploring what AI could do, the most competitive firms are already applying it to operations. You'll leave with a clear view of where AI is already driving value, and how your firm can take the first step.