Live panel: Research leaders on 2026's biggest challenges
Lyssna
01:02:25
Research leaders get real about their biggest 2026 challenges and share practical approaches they're testing.
What's keeping research leaders up at night in 2026? Join Mateja Milosavljevic, Lyssna Co-Founder and CEO, for an honest conversation with Julian Della Mattia (Senior User Insights Manager, DuckDuckGo) and Nikki Anderson (Founder, Drop In Research) about the challenges they're facing right now – and the approaches they're testing to address them.
We'll explore:
- Getting research consumed and used for decisions
- Scaling research practice across organizations
- Demonstrating ROI and business impact
- Democratizing research (and AI) responsibly
- Integrating AI into research workflows intentionally and ethically
- Balancing research velocity with depth when it feels impossible to keep up
Whether you're a research leader at an enterprise organization, a senior researcher growing into leadership, or a ResearchOps professional scaling practice, you'll leave with practical strategies and honest insights from peers experimenting with solutions to the same challenges.
Speakers
Julian Della Mattia
Senior User Insights Manager, DuckDuckGo
Julian Della Mattia is a researcher specializing in Research Operations. Throughout his career, he has focused on building research practices from scratch, from infrastructure to culture and processes. He has helped technology companies across Europe and the Americas improve and expand their research practices by developing systems, educating teams, and guiding their efforts in learning more about their users. He is currently the Senior User Insights Manager at DuckDuckGo.
Nikki Anderson
Founder, Drop In Research
Nikki Anderson is a user research consultant and founder of Drop In Research, where she helps product teams make faster, clearer decisions through practical, business-aligned research. She partners with companies to build AI-enabled research systems, raise research maturity, and turn insights into decisions that actually move a roadmap forward. She leads widely used training programs and writes the User Research Strategist newsletter, read by thousands of UX researchers. Known for transparency and actionable insights, she’s shaping the future of research while chasing waves and geeking out over Pokémon.
Mateja Milosavljevic
Co-Founder and CEO, Lyssna
Mateja Milosavljevic is the Co-Founder and CEO of Lyssna. He co-founded the company (then known as UsabilityHub) in 2012, and it has since grown to become one of the leading user experience research platforms used by startups and enterprise companies around the world.
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Live panel: Research leaders on 2026's biggest challenges
01:02:25