The Privacy Puzzle: LET IT GO: CRM data retention and GDPR compliance
15
1:00 PM - 1:45 PM
CRM systems help drive sales and marketing, but balancing GDPR compliance requirements can be a challenge. Holding data for too long can lead to non-compliance, while deleting it too soon can cost valuable insights. Join data protection experts from The DPO Centre and industry leaders as they explore practical solutions for balancing compliance and business growth. If you manage CRM data, you won’t want to miss this session.
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You can view The DPO Centre's Privacy notice here.
Speakers
Paul Griffiths
Data Protection Officer & Pod Leader, The DPO Centre
Paul is a CIPM and CIPT certified Data Protection Officer with a Master’s degree in Law. He excels at helping organisations balance compliance with commercial success. With over eight years’ experience in data protection, Paul has developed extensive expertise across a variety of organisations. He uses his excellent communication skills to translate complex legal concepts into clear, accessible language. Paul specialises in leading privacy teams to deliver successful compliance frameworks across a range of sectors, including Marketing, Retail, and eCommerce.
Wanne Pemmelaar
CEO & Founder, filerskeepers
Wanne is a data and tech lawyer and entrepreneur with over a decade of experience as a legal practitioner. As a developer of intelligent tech products that tackle legal problems, he focuses on advanced design and a commitment to the user journey. Wanne thrives on helping companies navigate complex legal challenges driven by modern data use and emerging technologies.
Agnès Martí-Voltas
Customer Success Manager, HubSpot
Agnès helps businesses achieve their goals by making the most of their HubSpot tools via effective onboarding, tailored training, and ongoing strategic support. With broad experience at global players such as Citrix, Wrike, and LinkedIn, she has built deep expertise in managing long-term relationships and improving client performance. Agnès specialises in driving product adoption, boosting customer retention, and ensuring every client squeezes maximum value from their investment.
15
1:00 PM - 1:45 PM