Winning Holiday Season Customer Service
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2 speakers
Winning Holiday Season Customer Service
About
Find out how to prepare your business for a successful holiday shopping season. Join Marius Laza, Chief Customer Officer at Tidio, and his guest Jackelyn Dacanay, Brand Marketing Director of Bella Santé and see how businesses like yours ensure their success during high-demand periods.
In this 45-minute webinar, Marius and Jackelyn will talk about:
- Black Friday Cyber Monday challenges and how Jackelyn and Bella Sante overcame them
- Success stories and lessons: Bella Sante's BFCM journey
- 3 proven, actionable tactics you can use to prepare for the holiday rush
You’ll leave this webinar with practical strategies you can use immediately to optimize your customer service processes and deliver exceptional experiences during the holiday season.
Can't make it to the live session? No worries! The webinar will be recorded and shared with all registrants, including those not in attendance.
Speakers
Jackelyn Dacanay
Brand Marketing Director at Bella Santé
Brand Marketing Director at Bella Sante. With extensive experience in luxury beauty and fashion, her strategic approach to brand refinement and customized customer experiences have established Bella Sante as a leader in the luxury spa market.
Marius Laza
Chief Customer Officer at Tidio
Chief Customer Officer at Tidio. Marius has over 15 years of experience in the online space, with a proven track record of scaling teams to 300+ members and increasing revenue from $0.5M to $35M.
