UX writing that gets results: Simple tests for fast feedback and big impact

Lyssna
01:15:50
Whether it's a headline, an error message, or a navigation label, the words you use shape the entire user experience.
And luckily, they’re one of the fastest things to test - and improve.
In this hands-on workshop, you’ll learn how to run quick, lightweight tests on your product’s copy using Lyssna, and how to get clear, useful feedback in minutes.
No complex setup. No endless research. Just fast answers and little tweaks that lead to real improvements.
About this event
In just one hour, you’ll step into the role of UX lead at HomeLysst – a fictional online marketplace that helps people find and hire trusted home improvement professionals. We’ll walk through three common UX copy challenges and show how to solve them with short, simple Lyssna tests:
Is your message getting through?
Use a five second test to find out if your value proposition is clear and memorable.
Is your writing helping to create a better experience – or a more confusing one?
Use a usability test to evaluate how well your copy supports users when things go wrong.
Can users find what they need?
Use a first click test to identify whether your navigation labels are clear and intuitive.
You’ll leave with a simple process, real examples, and templates you can use immediately – no guesswork, no overthinking.
What you'll learn
✔ How to test your copy quickly – without a full research plan.
✔ A simple framework for getting clear, actionable feedback using Lyssna.
✔ Why small copy changes can lead to big product improvements.
✔ How to spot unclear or ineffective messaging – and fix it fast.
What we'll do
✔ Set up and run three fast, lightweight tests together using Lyssna.
✔ Review real results and discuss how to turn them into product changes.
✔ Share templates and prompts to help you test your own copy right after the session.
Who should attend?
This workshop is perfect for UX designers, product designers, UX writers, content designers, marketers, researchers, and anyone who wants to make faster, smarter decisions about product copy — and show its impact.
Meet your instructor
Joe is the design advocate at Lyssna, where he leads workshops, creates educational content, and inspires designers to create great products. With over 10 years of UX and education experience, Joe has taught thousands through hands-on, project-based courses that make learning fun and practical.
Reserve your spot today!
Spaces are limited – don’t miss this chance to learn fast, effective ways to improve your product’s copy and user experience. Can’t join live? Sign up anyway and we’ll send you the recording.
About Lyssna
Lyssna is an all-in-one remote research platform that helps teams deeply understand their audience and move in the right direction – fast. With Lyssna, you can set up studies, get real feedback in minutes, and make better decisions at every stage of the product lifecycle.
Speaker
Joe Formica
Senior Designer, Researcher, and Design Advocate at Lyssna
Joe is the Design Advocate at Lyssna, where he leads workshops, creates educational content, and inspires designers to design great products, With over 10 years of UX and education experience, Joe has taught thousands through hands-on, project-based courses that make learning fun and practical.

UX writing that gets results: Simple tests for fast feedback and big impact
01:15:50