Lyssna is a remote all-in-one research platform that allows you to deeply understand your audience and move in the right direction — fast. With Lyssna, you can set up research studies, recruit participants, and gain insights quickly to inform decision-making from strategy and concept through to design and implementation. The result? Experiences that your users will love.

Lyssna

# What happens when real people visit your site? Let’s find out.

Learn how **live website testing** unlocks **fast, impactful improvements** to your user experience.

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# **About this event**

In this workshop, we’ll introduce **Lyssna’s newest feature: live website testing**—a groundbreaking way to see how users interact with live sites and apps in real-time.

Testing prototypes, designs, and static images is a great way to start gathering user feedback, but there’s no substitute for seeing real users engage with your live product.

With **live website testing**, you can:

*   Watch how users **navigate, search, and interact** on any live site.
*   Get direct feedback to **spot usability issues and pain points fast**.
*   Test **your own product—or a competitor’s**—to gain real-world insights before making design decisions.

Using a real-world e-commerce example, we’ll show how live website testing can help improve site navigation and filtering—and how you can apply the same process to optimize your own designs.

This isn’t just a feature walkthrough—it’s a deep dive into real use cases that can help you make a major impact on UX and business goals.

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## **What you'll learn**

✔ **How to leverage live website testing & competitive analysis** - Use real user behavior to make smarter, data-backed design decisions.

✔ **How to test new features—even before they’re built** - Validate concepts and design decisions early to reduce risk and refine ideas faster.

✔ **Why there’s no substitute for testing live experiences** - While prototypes and static designs help, live website testing takes insights to the next level with more realistic, actionable feedback.

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## **What we'll do**

✔ Explore **key use cases & examples** of live website testing—when to use it and what insights it can uncover.

✔ Conduct a **hands-on usability study** using **live website testing on a competitor’s e-commerce site** to analyze filtering and navigation.

✔ **Redesign & improve** an e-commerce filtering system based on usability insights.

✔ Provide **tools, templates, and resources** so you can start running live website testing in your own work immediately.

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## **Who should attend?**

This workshop is perfect for **UX designers, product designers, product managers,** and anyone looking to quickly identify and fix UX issues based on real user behavior.

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## **Meet your instructor**

Joe is the design advocate at Lyssna, where he leads workshops, creates educational content, and inspires designers to create great products. With over 10 years of UX and education experience, Joe has taught thousands through hands-on, project-based courses that make learning fun and practical.

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## **Reserve your spot today!**

Spaces are limited—don’t miss this chance to learn from an industry expert and improve your skills. Can’t join live? Sign up anyway and receive the recording in your inbox.

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## **About Lyssna**

Lyssna is an all-in-one remote research platform that helps teams deeply understand their audience and move in the right direction—fast. With Lyssna, you can set up research studies, recruit participants, and gain insights quickly to inform decisions from strategy and concept through to design and implementation.
