The AI Communication Hub for Hospitality.

chatlyn GmbH

Live with Ari Marhali — 17 September 2025

**What this webinar is really about:** turning guest messages into **more bookings**, **better reviews**, and a **calmer front office**.

**Why attend (benefits you’ll see):**

*   **Win more direct revenue:** faster, on-brand replies reduce friction and beat OTA response times, converting questions into confirmed stays.
*   **Protect your margins:** shorter handling times and fewer escalations keep service high—even on peak days with lean teams.
*   **Lift review scores & loyalty:** consistent, multilingual responses make guests feel heard before, during, and after their stay.
*   **Scale your brand voice:** every email sounds like you, whether it’s written by a night auditor or a new hire.
*   **Unlock upsells effortlessly:** timely, tailored offers increase ADR and ancillary revenue without adding workload.

**What Ari will show (brief and tactical):** 

how **chatlyn**’s AI inside the omnichannel inbox (email, webchat, socials, WhatsApp, SMS) drafts replies for you, suggests the best next answer, and builds polished AI emails—so your team hits **Send** with confidence and moves to the next guest faster.

**Who should join:** hotel GMs, rooms and revenue leaders, guest experience, and marketing teams aiming for higher occupancy, stronger reputation, and lower operational drag.

**Format:** 30-minute live demo + 15-minute Q\&A with real hotel scenarios and take-home templates.


Reply. Convert. Delight. How AI Makes Guest Comms Profitable.

🗓️ Date: Wednesday, November 20th

⏰ Time: 11:00 AM - 11:45 AM CEST

**Duration**: 45 minutes

**Webinar Title**: How to Efficiently Manage All Your Client Conversations in a Single Inbox

**Hello everyone!**

We’re excited to invite you to an informative webinar where we’ll showcase how chatlyn’s **omnichannel inbox, ticket system, AI-powered tools, agent management**, and **contact lists** can help you **improve customer satisfaction and boost operational efficiency**. Whether you’re managing customer inquiries across various platforms or looking to streamline your workflows, this session is tailored for you.

Here’s what you can look forward to:

🔹 **Introduction to Omnichannel Inbox**: Learn how to manage all client conversations in one centralized inbox, across platforms like email, WhatsApp, Instagram, and more.

🔹 **AI-Powered Tools**: Discover chatlyn’s AI-assisted reply suggestions, conversation summaries, and language translation features that can enhance response times and customer engagement.

🔹 **Efficient Ticketing System**: Explore how to assign and track customer requests using chatlyn’s ticket system, ensuring no inquiry goes unanswered.

🔹 **Agent Management & Collaboration**: See how chatlyn’s tools help organize teams, track agent performance, and enable seamless collaboration.

🔹 **Dynamic Contact Lists**: Learn how to create and manage segmented contact lists in real-time, enabling personalized communication based on customer behavior.

🔹 **Interactive Q\&A**: Bring your questions and get them answered by our experts in a live session!

**Join us** to discover how chatlyn can revolutionize your customer service processes, improve team collaboration, and maximize your operational efficiency—all in one platform. Don’t miss this opportunity to take your business to the next level!

More info at: [https://chatlyn.com/en/features/omnichannel-communication-platform/](https://chatlyn.com/en/features/omnichannel-communication-platform)


How to Efficiently Manage All Your Client Conversations in a Single Inbox

🗓️ **Date:** Wednesday, September 4th

⏰ **Time:** 11:00 AM - 11:45 AM CEST

Hello everyone! We’re thrilled to invite you to an informative webinar focused on leveraging chatlyn’s innovative AI Chatbot. Whether you’re just starting with AI or seeking to enhance your customer interaction strategies, this session is designed for you. Here’s what you can expect:

🔹 **Introduction to AI Chatbot:** An overview of chatlyn’s AI Chatbot and its features.

🔹 **Channel Integration:** Best practices for integrating the chatbot across multiple platforms.

🔹 **Benefits of 24/7 Support:** Understand the impact of continuous customer support.

🔹 **Practical Use Cases:** Real-world applications and success stories to inspire you.

🔹 **Interactive Q\&A:** Bring your questions and get them answered by our experts.

Join us to discover how to revolutionize your business processes, increase customer satisfaction, and boost your revenue with the power of AI. Don’t miss this opportunity to engage with our team and take your customer service to the next level. This webinar promises to be both educational and engaging!

More about chatlyn’s AI Chatbot: [chatlyn AI Chatbot](https://chatlyn.com/en/ai-chatbot/)


Discover AI Excellence: Transform Customer Engagement with chatlyn’s AI Chatbot

🗓️ **Date:** 19th June

⏰ **Time:** 11:00 AM - 11:45 AM CEST

Hey everyone! We’re hosting an exciting webinar where we’ll dive into our powerful Automation Studio feature. Whether you’re new to automation or looking to up your game, this session is for you. Here’s what we’ll cover:

🔹 **Building an Automation:** Step-by-step guide.

🔹 **Exploring Features:** Discover all the cool stuff you can do.

🔹 **Visual Walkthrough:** See what your automations can look like.

🔹 **Real-World Applications:** How to use it effectively.

🔹 **Q\&A:** Got questions? We’ve got answers!

Join us to learn how to streamline your processes, save time, and boost your efficiency. Don’t miss out on this chance to interact with our team and take your automation skills to the next level. It’s gonna be fun and informative!

More about chatlyn's Automation Studio: [https://chatlyn.com/en/features/automation-studio/](https://chatlyn.com/en/features/automation-studio)


Webinar: Master The Journey with chatlyn’s Automation Studio! 🌟

Join us for an exclusive webinar, "Unlocking Engagement: Mastering WhatsApp Newsletters & Templates with chatlyn," designed for businesses aiming to elevate their communication strategy. In this interactive session, our customer success team will dive deep into the art and science of leveraging WhatsApp, one of the most powerful messaging platforms, to create engaging newsletters and templates. Whether you're an existing chatlyn client or interested in exploring innovative ways to connect with your audience, this webinar is your gateway to mastering personalized communication at scale.

Discover how chatlyn's cutting-edge features can revolutionize the way you interact with your clients. Learn the ins and outs of building effective WhatsApp newsletters, segmenting recipient lists for targeted campaigns, and creating templates that resonate with your audience. This session will equip you with the knowledge and tools to harness the full potential of WhatsApp Business Accounts and chatlyn's omnichannel capabilities for unparalleled customer engagement.

Don't miss this opportunity to transform your digital marketing strategy, enhance customer satisfaction, and drive conversions. Reserve your spot now and step into the future of business communication with https://chatlyn.com.


Unlocking Engagement: Mastering WhatsApp Newsletters & Templates with chatlyn

The world’s best hotels are rethinking guest communication. Not as a support function, but as a strategic driver of guest experience, operational efficiency, and incremental revenue.

In this session, Nicolas Vorsteher will share real-world examples from some of the world’s top 50 hotels, revealing how leading luxury and premium brands are using AI-driven guest communication to manage conversations across the entire guest journey. From pre-arrival WhatsApp messaging to in-stay service requests and post-stay engagement, these hotels are using AI to respond faster, personalise at scale, and unlock new commercial opportunities without adding pressure to their teams.

Attendees will gain practical insight into how AI is being applied today by high-performing hotels, what separates effective guest communication from noise, and how similar strategies can be adopted by hotels of any size to improve guest satisfaction, reduce workload, and drive measurable value. 
