Understanding eCom Customers With AI: Date & Speakers TBC

Webinar Overview:

AI is becoming a big part of the eCommerce world. Over half of consumers are interested in AI that makes their shopping experience smoother, and 52% of consumers are interested in AI-driven recommendations. But, there’s still a lot of uncertainty in the customer experience industry...

For example, how do you use AI effectively in your eCom business to grow your personal touch, not devalue it?

You'll come out of this webinar with an understanding of:

The role of AI in today’s ecommerce landscape

Key worries CX experts face when integrating AI into their teams

Ways teams are leveraging AI to enhance customer connections and boost brand loyalty

The impact of AI on customer perceptions and the crucial factors of excellent CX

Practical advice for successfully introducing AI and automation to your team

Who Should Join: This session is ideal for CX professionals, product managers, or anyone curious about using AI to improve customer experiences in their eCom business.

About Anecdote: Anecdote is all about helping eCommerce businesses listen to their customers. We use AI to make sense of feedback from multiple sources so you can take meaningful action.

We hope to see you there! 👋