How to Take Customers from Closed Won to Successfully Kicked Off

Arrows
01:01:42
Customer kickoff calls are high stakes
...Get them right and your new customer is riding high with excitement.
But...get them wrong and everyone feels like they just wasted an hour of their valuable time (and you have lost executive interest).
"How to Take Customers from Closed-Won to Successfully Kicked Off" will give you a complete before-during-after framework for consistently great customer kickoffs.
In 60-minutes we’ll show, not just tell, how you can enable both your team and customers to prepare for and execute successful kickoffs that set everybody up for ongoing success.
Here's what you’ll walk away with:
→ A sequence for effective scheduling→ A kickoff prep cheatsheet
→ A kickoff call agenda template
→ A kickoff follow up email template
Speakers
Stuart Balcombe
Head of Growth @ Arrows
Shareil Nariman
Head of Customer Success @ Arrows

How to Take Customers from Closed Won to Successfully Kicked Off
01:01:42