AVOXI Webinars
AVOXI Webinars
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about 1 month ago
Replay

Transforming a Global Contact Center with Cloud Technology

About

TreviPay, a leading fintech company, transformed its global contact center operations by moving to the cloud. 

Join us for our latest webinar if you want to modernize your contact center and unlock the benefits of cloud technology. Daniel Simmons, Lead VoIP Architect at TreviPay, will discuss TreviPay’s journey from a legacy on-premise system to an entirely cloud-based solution.

We'll also have a live Q&A with Randy Layman, CTO of AVOXI, during the session. 

Key Takeaways:

  • Understanding the critical role of reliable telephony in delivering exceptional customer support
  • Insights into managing a geographically dispersed contact center with a cloud platform
  • Best practices for ensuring a smooth and successful migration to the cloud
  • Strategies for maintaining security and compliance in a regulated industry
  • Real-world examples of how cloud technology can enhance contact center performance

Don't miss this opportunity to learn from TreviPay's success and discover how cloud technology can transform your contact center operations.

Speakers

Daniel Siemens

Daniel Siemens

Lead VoIP Engineer, TreviPay

Randy Layman

Randy Layman

Chief Technology Officer, AVOXI