Science First, AI Second: Building Better Learning with the Right Foundation
22
5:00 PM - 6:00 PM
Join Edflex and TTEC, a CCW Excellence Award recipient, for a conversational webinar exploring how organizations can harness the power of AI to evolve their learning strategies.
During this session, we will draw on insights from learning sciences, user experience, and performance design and uncover why traditional learning methods have become ineffective – and what it takes to break the cycle. Attendees will gain an inside look at how TTEC is leveraging AI as a powerful tool to enable personalized learning discovery, data-driven curriculum design, and scalable skills coaching.
Bring your questions as we will discuss real-world use cases, barriers to L&D innovation, and actionable strategies for integrating AI into your learning ecosystem. Whether you're an L&D leader, designer, or enthusiast, this is your opportunity to hear tips and tricks on what effective learning looks like in the age of AI.
Key Takeaways:
- Why current e-learning practices are failing modern learners
- How AI can augment—not replace—human-centered learning design
- TTEC’s proven approach to AI-enabled learning and coaching
- Common roadblocks to innovation and how to overcome them
Speakers
Dominik Rus
Global Head of Learning and Development Innovation and Technology @ TTEC
Dominik is the Global Head of Learning Innovation, and Technology at TTEC, a leading Business Process Outsourcing company headquartered in Denver, Colorado. He oversees the strategic planning, design, implementation, and evaluation of learning solutions that leverage cutting-edge evidence-based, learner-centric, and performance data-driven technologies, benefiting a workforce of over 60,000 employees across the globe.
Before joining TTEC, Dominik held the position of Corporate Learning & Development Director at Copa Airlines in Panama. During his tenure, he successfully led comprehensive learning initiatives for a diverse workforce of more than 12,000 individuals spanning across 30+ countries.
Dom identifies himself as a learning scientist working at the intersection of learning experience design (LXD) and AI technologies that simulate how the human brain learns. He has been recognized as one of the experts at the forefront of AI in L&D by several L&D networks and organizations, including Elai.io, Thirst, and Chief Learning Network (CLN). He sits on the CLN’s AI Advisory Board and recently, he has been the chair of CLN’s AI Revolution conference, a premium venue for L&D professionals from Fortune 500 companies.
He holds a B.A. in English Linguistics from the University of Ljubljana, Slovenia, and a Ph.D. in neurolinguistics from Georgetown University in Washington, DC.
Driven by his passion for the human brain, unlocking human potential, and enhancing performance, Dominik is deeply committed to exploring disruptive practices in the field of learning and development. He remains dedicated to shaping the future of learning through his continuous research and innovative practice.
Clément Grandin
Chief Revenue Officer @ Edflex
Clément Grandin is the Chief Revenue Officer at Edflex, a leading EdTech company helping organizations enhance workforce learning with curated content and AI-powered solutions. Based in the U.S., Clément leads Edflex’s North American expansion, drawing on over a decade of experience in corporate learning, B2B SaaS, and customer experience. He is also an advisor and investor in multiple startups focused on AI and learning technology.
Replays
See all
22
5:00 PM - 6:00 PM