About
Elevate your results in both internal and external relationships. Join us for actionable techniques and unparalleled success.
Unlock the secrets to successful client relationships in our webinar, "Strategies for Managing Business Relationships," led by our founder and renowned expert Michael Wilkinson, CMF.
Tailored for HR, IT, project managers, and consultants, gain essential skills like identifying client needs, adapting communication styles, and rebuilding trust.
Dive into:
Relationship Management Stages
The 5 Cs of Trust
Communication Styles
Probing for Needs
Avoiding Expectation Gaps
Explore further insights with our related resources:
Check out our blog for in-depth articles on client relationship strategies.
Enhance your trust-building efforts with our whitepaper, "Why Don't You Trust Me? The 5 Cs of Trust," offering invaluable insights into fostering stronger connections with employees, colleagues, and clients.
Speakers
Michael Wilkinson, CMF™
Founder @ Leadership Strategies
Meet Michael Wilkinson, CMF™, the Founder of Leadership Strategies and a renowned expert in facilitation. He's the author of "The Secrets of Facilitation," "The Executive Guide to Facilitating Strategy," and "Click: The Virtual Meetings Book." With a passion for effective collaboration, his other books include "The Secrets to Masterful Meetings" and "8 Core Practices of Facilitative Leaders." Michael's influence extends globally as a Founding Board Member of the International Institute for Facilitation and a distinguished Member of the International Facilitation Hall of Fame.
Jamie Drake
Sales Manager @ Leadership Strategies
For over twenty years, Jamie has served as a Client Executive and Sales Manager at Leadership Strategies, catering to clients across diverse industries worldwide. Recognized as a trusted advisor, she prioritizes nurturing robust client relationships while leveraging her expertise to unearth potent solutions for their most formidable challenges.
