about 1 month ago
Replay
Masterclass: Ticket Organization (USA/EURO)
About
Learn best practices for organizing tickets in your account in a live, instructor-led training session. Follow along as our host demonstrates how to set up and use views, tags, and ticket fields. Ask questions live during Q&A with your instructor.
Topics
In this session will cover topics including:
- Set up views and sections
- Optimize tags
- Set up ticket fields
- Live Q & A
The session will be recorded and sent to all registrants including those not in attendance. This session is suitable for beginners.