Gorgias is a leading CX automation tool where businesses can manage all their customer communication channels in one platform (email, social media, phone, SMS, contact form, help center) and automate up to 30% of commonly asked questions for increased productivity.

Gorgias

Join this introductory webinar to learn how **Tags, Views, Macros, and Rules** work together to optimize your workflows and boost productivity.

Discover how to **organize tickets, automate responses, and track key support metrics** with ease. Ask use case specific questions during live Q\&A.

Register now to attend live and access the recording afterward!


Fundamentals: Boosting Productivity with Tags, Views, Macros, and Rules

Join a **special edition** of our Product Town Hall webinar!

This month, our VP of Product, Thomas, joins to walk us through the major upgrades coming in 2025: new AI features, advanced reporting, upgrades for multi-store brands and more.

Don't miss out on this exclusive session—participate in a lively discussion with Thomas and our Product team. We're excited to see you there!


Gorgias Product Town Hall

Join the Product Town Hall Webinar hosted by the Gorgias Product Team!

We'll be discussing our latest and future releases, exploring ways to optimize your use of the platform, and answering any questions you might have.

Don't miss out on valuable insights — participate in a lively discussion with our Product team. We're excited to see you there!


Follow along with our host as they set up the feature unlocked by Gorgias Automate. This includes:

*   Flows
*   Quick responses
*   Order management
*   Article recommendations

This session is best suited to admins/account holders who have recently subscribed to Gorgias Automate and are looking to start using these features.


Setting up Automate

Speaker

Amy Elenius

Manager of Customer Education at Gorgias

Replays

Fundamentals: Boosting Productivity with Tags, Views, Macros, and Rules

Fundamentals: Boosting Productivity with Tags, Views, Macros, and Rules