Neuron7's Service Resolution Intelligence brings together knowledge from thousands of people, data sources, and interactions to resolve issues faster in complex service environments. All within your existing workflows. Learn more at neuron7.ai.

Neuron7.ai

Service teams today face a tough challenge: customers expect instant, accurate resolutions, but complex service environments make that easier said than done. That's where Agentforce and Neuron7 come in, your ultimate AI-powered superagent duo that transforms service from self-service to the field. 

This webinar is designed for service leaders, field service managers, IT teams, and operations pros who want to make AI work for their teams...not against them.


Resolution Intelligence in Action: Transforming Service with Agentforce & Neuron7

As AI continues to reshape the enterprise, service leaders must play a pivotal role in shaping enterprise-wide AI strategies. According to the Service Council, 62% of service leaders were prioritizing investments in AI in 2024, up from 27%. In this session, industry leaders will share how they’ve leveraged AI to drive transformative service outcomes and build a strong alignment with IT in the process.

Learn how to build a compelling business case for AI adoption, the critical differences between horizontal and specialized AI solutions, and actionable strategies for positioning service teams as key contributors to AI initiatives.

**What you'll learn:** 

*   **Service Transformation with AI:** Hear real-world examples of how service leaders have driven measurable change with AI. 
*   **Building the Business Case:** Gain tips on presenting AI initiatives to enterprise stakeholders.  
*   **Specialized vs. Horizontal AI:** Understand the advantages and trade-offs of each approach for service functions.  
*   **Actionable Insights:** Learn strategies to integrate AI into service processes for enhanced efficiency and ROI. 

Don't miss this opportunity to explore how service leaders can steer AI initiatives and solidify their seat at the decision-making table.


Secure Your Seat at the tAIble

## 🧪 Welcome to the Service Strategy Labs – Your ultimate resource for uncovering the possibilities of AI for complex service environments. 

In complex service environments, the knowledge to resolve issues is scattered across vast data sources and often held in the minds of individuals.

Organizations with thousands of complex products face *hundreds of thousands* of potential issues and resolution paths. Managing knowledge from 800-page manuals, outdated knowledge articles, videos, and unstructured notes, exceeds human capacity. And if that’s not enough, many organizations are facing a knowledge crisis as experts leave the business, with a wave of retirements on the horizon set to accelerate this trend.   

## In this episode of the Service Strategy Labs, you'll learn: 

🔎 How Service Resolution Intelligence redefines “knowledge capture” 

🔎 Why AI needs to learn from data AND people to achieve 90%+ accuracy 

🔎 How you can drive AI adoption, empower teams, and improve onboarding 

Learn from service leaders who have successfully implemented AI into their service strategy. Discover their approach, use cases, results, and tips for implementation. (And why it’s important to start ASAP!)

We'll also have a live Q\&A at the end.

*PS: You can register to attend live, or to receive a link to the recording.*

See you in the Lab! 👩‍🔬


Bridging the Knowledge Gap with Service Resolution Intelligence

## 🧪 Welcome to the Service Strategy Labs – Your ultimate resource for uncovering the possibilities of AI for complex service environments. 

In this series debut, explore the transformative impact of **Service Resolution Intelligence**. With Service Resolution Intelligence, you can resolve issues faster and more accurately by bringing together knowledge from people, vast data sources, and interactions across your service environment. 

## 🔬Inside the Lab, explore:

🔎 Why the current approach to resolving complex issues isn't working

🔎 The transformative impact of Service Resolution Intelligence 

🔎 Before-and-after scenarios, featuring case studies and metrics

We'll also have a live Q\&A at the end! So get your lab coats ready 👩‍🔬 and let's embark on a journey to explore the potential of Service Resolution Intelligence.

*PS: You can register to attend live, or to receive a link to the recording.*


Customer Interview: NCR Atleos

Replays

Resolution Intelligence in Action: Transforming Service with Agentforce & Neuron7

Secure Your Seat at the tAIble