Gorgias is a leading helpdesk where businesses can manage all their customer communication channels in one platform (email, social media, phone, SMS, contact form, help center) and automate up to 30% of commonly asked questions for increased productivity.

Gorgias

Learn how to set up and manage a Chat channel with Gorgias. Follow along as our host demonstrates the customer experience using Chat, and sets up a Chat instance from scratch. Ask questions live during Q\&A with your instructor. If you are new to Chat and would like to get started, you're in the right place.

## Topics

In this session will cover topics including:

*   Set up a new Chat channel
*   Basic Chat customization
*   Answering Chat tickets
*   Advanced Chat customization
*   Live Q\&A

The session will be recorded and sent to all registrants including those not in attendance. This session is suitable for beginners.


Masterclass: Chat (US/EURO)

Join our weekly Gorgias on-boarding and training session for all new customers' Support Agents.


Get Started with Gorgias (Support Agents) - EURO

Join our weekly Gorgias onboarding and training session for all new customers' Support Agents.


Get started with Gorgias (support agents) - APAC

Be a part of the April Product Town Hall webinar hosted by the Gorgias Product Team!

Join us as we delve into our recent and upcoming releases, explore strategies to enhance platform optimization, and address any questions you may have.

Ensure you don't miss out on the insights – engage in the discussion with our Product team. We look forward to having you there! 😀


Gorgias Product Town Hall

About

Speakers

Zach Banov

Product Manager at Gorgias

Charles Jacquet

Product Manager at Gorgias

Replays

Masterclass: Chat (US/EURO)

Get Started with Gorgias (Support Agents) - EURO

Get started with Gorgias (support agents) - APAC