Behind the screens: navigating WhatsApp, email & other digital messages in workplace investigations
8
1:00 PM - 1:45 PM
In today’s workplace, conversations don’t just happen in meeting rooms - they unfold across emails, messaging apps, and mobile devices. As a result, electronic communications like WhatsApp are increasingly relevant in misconduct investigations. But using this type of evidence requires careful consideration.
This session brings together a lead investigator from Safecall, a digital forensics and eDiscovery expert, and a highly experienced employment law specialist who brings deep expertise in data protection. Together, they’ll explore how electronic communications can be used effectively and responsibly in workplace investigations. While not offering legal advice, the panel will share practical insights to help attendees understand the key issues, risks, and best practices when handling digital evidence.
What you’ll learn:
- What types of digital communications can be relevant in an investigation
- How to assess the reliability, context, and authenticity of WhatsApp messages
- Key considerations around privacy, data protection, and proportionality
- The role of forensic tools and eDiscovery in gathering and preserving evidence
- How to approach sensitive digital evidence with care and professionalism
Who should attend:
- HR professionals
- Internal investigators
- Legal and compliance teams
- Line managers and team leaders
- Anyone involved in workplace conduct and culture
Speakers
Joanna Lewis
Managing Director, Safecall
Joanna is the Managing Director of Safecall. She leads the Safecall business teams in delivering confidential whistleblowing services, training, and independent investigations on behalf of organisations around the world. As part of that role, Joanna sees the effect that whistleblowing reporting has on promoting positive working cultures and preventing or mitigating damage to business reputations.
Tim Smith
Operations Director, Safecall
Tim is responsible for overseeing Safecall's call bureau and managing the company's investigative services. Tim brings extensive experience from his 30-year career as a police officer, where he served as a superintendent in charge of policing a large conurbation in the North of England. His responsibilities at Safecall include working closely with clients to manage their investigations and supervising independent consultant investigators.
Jim Vint
Managing Director at Secretariat
Christine Young
Partner, Herbert Smith Freehills Kramer
Christine specialises in employment law, advising on contentious, transactional and advisory matters. She has advised on claims in the Employment Tribunal and High Court including high value whistleblowing and discrimination claims and seeking injunctive relief.
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8
1:00 PM - 1:45 PM