UserGuiding is an all-in-one product adoption platform designed to elevate user onboarding and support within your application. 

It helps businesses create engaging Product Tours and interactive Onboarding Checklists that guide users through key features and tasks. With tools like Tooltips, Hotspots, and Announcement Modals, UserGuiding delivers contextual help and updates directly within the app. 

You can integrate a seamless Resource Center and Knowledge Base, offering users quick access to helpful information. The platform also supports Segmentation for personalized guidance, Analytics to track user interactions, and In-App Surveys and NPS Surveys to gather feedback. 

Customizable options ensure the support experience is tailored to fit your app’s style and user needs, making self-served help both easy and enjoyable.

Visit www.userguiding.com to learn more!

UserGuiding

Centralize all your support documents and resources into a single hub, improve efficiency, and empower users with self-service options. Join us for an insightful webinar where we’ll introduce you to UserGuiding’s latest feature—the Knowledge Base.

In this 45-minute session, you’ll discover how to transform your support operations and enhance user satisfaction with our powerful new tool. We’ll cover:

*   **The Value of the Knowledge Base:** Understand how this feature can streamline your support processes, reduce ticket volume, and empower your users with self-service options.
*   **Real-Life Examples:** Explore successful implementations and best practices to see how other organizations are leveraging the Knowledge Base.
*   **Step-by-Step Creation Guide:** Learn how to easily set up and customize your Knowledge Base to fit your brand and support needs.
*   **Integration Insights:** See how the Knowledge Base seamlessly integrates with the Resource Center for a cohesive support experience.

Finally, the session will end with a Q\&A where you can get answers to your UserGuiding and KB-related questions. Don’t miss this opportunity to learn how UserGuiding’s Knowledge Base can revolutionize your customer support strategy.

**Ready to see how it works?** Join us and take the first step toward solving your support challenges!


Solve Customer Support Challenges: Master UserGuiding’s New Knowledge Base for Efficient Solutions

Celebrating our success with an exclusive webinar hosted by our Head of Customer Success, where we’ll dive into the remarkable journey that led UserGuiding to break its record, earning 41 G2 badges for Fall 2024—up from just 2 badges two years ago.

This webinar is an opportunity to get an insider’s look at how our Marketing, Customer Success, and Support teams worked together to achieve this milestone and boost our market presence.

Hear from team leads as they discuss the key initiatives and learnings from the past few quarters, and how they worked in sync to deliver exceptional results.

Whether you're interested in growth strategies or want to hear practical insights from a high-performing SaaS team, this session will provide the inspiration and actionable takeaways you need!


Starts in

3 speakers

Building a Category Leader: How We Used G2 to Conquer the SaaS Market

About

Speakers

Kemal Yardımcı

Customer Success Manager

Simay Aydin Kartoglu

Customer Support Operations Manager

Levent (Leo) Askan

Marketing Communications Manager

Replays

Solve Customer Support Challenges: Master UserGuiding’s New Knowledge Base for Efficient Solutions