Don't Give Your Customers Too Many Options: How to Maximize Your Staff Schedule
21
6:00 PM - 6:30 PM
Have you ever noticed how your ability to make decisions becomes harder as your options multiply? Your customers experience this same challenge—whether they realize it or not.
In this 30-minute webinar, Dr. C. Travis Webb will demonstrate both the benefits of curating your customers' options and provide step-by-step guidance on implementing this strategy into your current operations.
What You'll Walk Away With:
- The psychology behind decision fatigue and choice overload
- How limiting options can actually increase customer AND staff satisfaction
- Practical strategies and implementation techniques for streamlining your service offerings
Speaker
C. Travis Webb
CEO @ Yo-Do Software
C. Travis Webb, PhD has over 30 years experience owning, running, and selling personal service businesses, including tutoring centers, martial arts, yoga, and music schools. He has taught at the university level, and published with Routledge, Oxford University Press, and most recently Intellect, Ltd. He is the founder of Yo-Do Software Corp, a business management solution for personal service businesses.
21
6:00 PM - 6:30 PM