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Masterclass: Chat (US/EU)
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About

Masterclass: Chat (US/EU)

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Matthew Shinn

Matthew Shinn

Masterclass: Chat (US/EU)

Gorgias
Hosted by Gorgias

About

These sessions are best suited to audience members located in the United States or Europe.

Learn how to set up and manage a Chat channel with Gorgias. Follow along as our host demonstrates the customer experience using Chat, and sets up a Chat instance from scratch. Ask questions live during Q&A with your instructor. If you are new to Chat and would like to get started, you're in the right place.

Topics

In this session will cover topics including:

  • Set up a new Chat channel
  • Basic Chat customization
  • Answering Chat tickets
  • Advanced Chat customization
  • Live Q&A

The session will be recorded and sent to all registrants including those not in attendance. This session is suitable for beginners.

Speaker

Matthew Shinn

Matthew Shinn

Customer Education Specialist