Fundamentals: Enhancing CX and driving sales with Chat

These sessions are best suited to audience members located in the United States or Europe.

Join this introductory webinar to learn how Gorgias Chat helps your team deliver exceptional customer experiences and drive more sales.

Discover how to personalize support, consolidate key features like Campaigns and Order Tracking into one widget, and customize the chat experience to reflect your brand. Learn how to deliver fast, human-like support that builds trust and keeps shoppers coming back.

Topics

In this session will cover topics including:

• Set up a new Chat channel
• Basic Chat customization
• Answering Chat tickets
• Advanced Chat customization
• Live Q&A

The session will be recorded and sent to all registrants including those not in attendance. This session is suitable for beginners.