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Masterclass: Help Center (US/EU)
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About

Masterclass: Help Center (US/EU)

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Matthew Shinn

Matthew Shinn

Masterclass: Help Center (US/EU)

Gorgias
Hosted by Gorgias

About

Learn how to set up and manage a Help Center with Gorgias. Follow along as our host share real-life merchant examples of top performing help centers, and sets up a help center from scratch. Ask questions live during Q&A with your instructor.

Topics

In this session will cover topics including:

  • Setting up your first Help Center
  • Design and customization
  • Live Help Center examples
  • Importing and creating articles
  • Adding chat, phone and email cards
  • Live Q & A

The session will be recorded and sent to all registrants including those not in attendance. This session is suitable for beginners.

Speaker

Matthew Shinn

Matthew Shinn

Customer Education Specialist