The AI Communication Hub for Hospitality.

chatlyn GmbH

chatlyn is an AI-powered communication hub designed specifically for the hospitality and tourism industry, revolutionizing how businesses connect with their guests. Founded in 2022, chatlyn simplifies and automates guest communication across multiple messaging platforms, helping hospitality providers enhance service, streamline operations, and boost revenue.

**Key Features of chatlyn:**

• Omnichannel Inbox: Manage guest interactions across platforms like WhatsApp, Instagram, Facebook Messenger, SMS, Booking.com, Airbnb, and more, all from one unified interface.

• AI Assistants: Automate and personalize communication with tools like AI-powered chatbots, email assistants, and review response generators.

• Automation Studio: Build custom guest journey workflows, automate follow-ups, and create personalized experiences from pre-arrival to post-checkout.

• WhatsApp Newsletters: Send targeted, GDPR-compliant updates and promotions to engage guests effectively.

• Seamless Integrations: Connect with Property Management Systems (PMS), CRMs, and other third-party platforms to automate and enhance operations.
