fscom is one of the leading specialist consulting firms providing governance, risk and compliance solutions to financial services institutions in the UK and Ireland.
We are a firm of deep domain compliance experts who specialise in the financial services industry. Specifically, we work within the asset and funds, banking, capital markets, crypto and payments sectors.

fscom

With a renewed focus at this time of year on the annual Consumer Duty Board reports and attestations fscom’s Consumer Duty experts, Nicola Hanratty and Matthew Law will be holding a webinar on 15 May 2025, during which they will cover sector specific areas of focus, examples of good and poor practice and next steps for firms.

 

What you’ll learn:

Nicola and Matt will cover key areas relevant to the payments sector, including:

*   The impact the Duty has had to date;
*   Examples of good practice and areas of improvement;
*   FCA Consumer Duty priorities for the year ahead; and
*   Consumer Duty Board reports - room for further development.

 

Who should attend?

This session is designed for:

*   Chief risk officers
*   Chief customer officers
*   Heads of compliance
*   Compliance personnel
*   Complaints personnel
