Gorgias is a leading CX automation tool where businesses can manage all their customer communication channels in one platform (email, social media, phone, SMS, contact form, help center) and automate up to 30% of commonly asked questions for increased productivity.

Gorgias

Apps (previously called integrations) help you streamline processes, share data easily between platforms and enrich customer profiles with valuable information. Learn how to navigate the App store, install popular apps, and configure app settings to best suit your business. Ask questions live during Q\&A with your instructor.

# Topics

In this session will cover topics including:

*   Benefits of integrating your tech stack
*   The App store
*   Widgets and widget customization
*   App variables in Macros
*   Live Q\&A

The session will be recorded and sent to all registrants including those not in attendance. This session is suitable for beginners.
