Gorgias is a leading CX automation tool where businesses can manage all their customer communication channels in one platform (email, social media, phone, SMS, contact form, help center) and automate up to 30% of commonly asked questions for increased productivity.

Gorgias

Learn how to set up, launch, and manage Flows, Quick Responses and Article Recommendations (unlocked by Gorgias Automate). Watch our host demonstrate the customer experience of each feature, and sets up Flows, Quick Responses and Order Management from scratch. Ask questions live during Q\&A with your instructor.

## Topics

In this session will cover topics including:

*   The Flow builder
*   Quick responses
*   Order management flows
*   Article recommendations
*   Live Q\&A

The session will be recorded and sent to all registrants including those not in attendance. This session is suitable for beginners. Note: These features are only accessible to Gorgias Automate subscribers.
