Welcome to the AVOXI Webinar Channel, your hub for cutting-edge global cloud communications solutions. At AVOXI, we've crafted a user-friendly platform for multinational enterprises, offering unparalleled reach and reliability. Join us for educational, thought provoking webinars designed to enrich customer conversations and lower your total cost of ownership (TCO) with cloud-based voice. Explore the future of communication with AVOXI – where simplicity meets innovation. Subscribe now for insightful, educational content tailored for businesses ready to elevate their communication game.

AVOXI Webinars

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Is your company still relying on aging, on-premise voice systems? You're not alone. Many enterprises have yet to fully embrace the cloud for their voice solutions. But the tide is turning, and forward-thinking companies are now rapidly accelerating their cloud migration to stay ahead of the curve.

In this webinar, you'll hear from AVOXI's Chief Technology Officer, Randy Layman, and Chief Marketing Officer, Mike Kaplan, as they discuss the driving forces behind this shift, the challenges companies face, and the benefits waiting on the other side.

You'll learn:

*   Why now is the time to move your voice solutions to the cloud
*   How to navigate common migration challenges with proven best practices
*   What benefits you can expect, from cost savings to enhanced features and beyond
*   How the cloud positions you to leverage transformative technologies like conversational AI

Whether you're just beginning to explore cloud voice or are already on the journey, this webinar is packed with insights to help you chart a course for success. Register now to reserve your spot!


From On-Prem to the Cloud: Your Roadmap to Optimizing Voice Infrastructure

# TreviPay, a leading fintech company, transformed its global contact center operations by moving to the cloud. 

## Join us for our latest webinar if you want to modernize your contact center and unlock the benefits of cloud technology. Daniel Simmons, Lead VoIP Architect at TreviPay, will discuss TreviPay’s journey from a legacy on-premise system to an entirely cloud-based solution.

We'll also have a live Q\&A with Randy Layman, CTO of AVOXI, during the session. 

**Key Takeaways:**

*   Understanding the critical role of reliable telephony in delivering exceptional customer support
*   Insights into managing a geographically dispersed contact center with a cloud platform
*   Best practices for ensuring a smooth and successful migration to the cloud
*   Strategies for maintaining security and compliance in a regulated industry
*   Real-world examples of how cloud technology can enhance contact center performance

Don't miss this opportunity to learn from TreviPay's success and discover how cloud technology can transform your contact center operations.


Transforming a Global Contact Center with Cloud Technology

**In this exclusive interview, Daniel Simmons, Lead VoIP Architect at TreviPay, shares invaluable insights into their journey of transitioning to the cloud.**

Discover how TreviPay, a leading player in the B2B fintech space, successfully migrated its voice infrastructure to the cloud and the impact it continues to have on their operations.

**Key Takeaways:**

*   Learn about TreviPay's evolution from its inception to becoming a cloud-centric organization.
*   Explore the critical role of telephony in the TreviPay business model and its significance in ensuring seamless transactions.
*   Gain insights into Daniel's role as a VoIP Architect and his team's responsibilities in managing cloud platforms.
*   Understand the transition process from on-premises systems to a fully cloud-based infrastructure.
*   Discover the benefits and challenges of managing a global workforce spread across diverse locations.
*   Get expert advice on navigating security concerns and ensuring regulatory compliance in a cloud-based telephony system.


Customer Insight Series: featuring TreviPay

**In a connected world, businesses struggle to reach their audience efficiently. This webinar focuses on your business phone numbers, the key to overcoming this challenge.**

Join AVOXI’s CMO, Mike Kaplan and CTO, Randy Layman as we guide you through the right approaches to develop your contact center's phone numbers, ensuring a global reach that propels your organization towards success.

🌐 **Navigating Global Complexity:** Explore the challenges of managing diverse providers and acquiring global coverage.

💼 **Market Effectiveness Impact:** Learn how optimizing voice engagement outcomes is pivotal for overall market effectiveness.

📞 **Quality of Service Concerns:** Understand the risks of sourcing phone numbers without a high-quality voice partner.

💸 **International Call Rates:** Discover the consequences of overlooking phone number sourcing, including expensive international call rates.

🚀 **Strategic Advantage: **Uncover how leading enterprises leverage best practices, turning virtual numbers into a strategic advantage.


Contact Center Phone Numbers: 6 Best Practices to Optimize Global Reach

Speakers

Mike Kaplan

Chief Marketing Officer

Randy Layman

Chief Technology Officer, AVOXI

Replays

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From On-Prem to the Cloud: Your Roadmap to Optimizing Voice Infrastructure