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Maximising benefits, driving engagement, and supporting vulnerable customers: Flexys meets Inbest

Flexys

14:45

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In this episode of Flexys Meets, James interviews Manu, co-founder of Inbest AI. Manu explains how Inbest's benefit calculator helps customers maximise their income by identifying eligible benefits, social tariffs, and grants.

He highlights the importance of integrating benefits into broader financial management solutions to improve customer engagement and compliance with FCA regulations. Manu also discusses the challenges and future of the benefits landscape, advocating for open APIs to streamline benefit applications and enhance customer experience.

Speakers

Manu Peleteiro

Manu Peleteiro

Co-Founder @ InBest

Manu is the Co-Founder of Inbest, a software platform for financial inclusion that offers data-driven solutions for benefits and debt advice. InBest partners with governments and financial firms to improve the financial wellbeing, capability and resilience of vulnerable households.

James Hill

James Hill

CEO @ Flexys

James is the CEO of Flexys. Flexys is revolutionising the debt management industry with cutting-edge collections technology, delivering transformative outcomes for our clients and their customers.

Maximising benefits, driving engagement, and supporting vulnerable customers: Flexys meets Inbest

14:45

Watch