Flexys optimises debt management for businesses and their customers. It does this by empowering collections teams to make informed decisions in fast-changing economic situations. Through easy-to-use technology, Flexys reduces operational stress, strengthens customer relations, and maximises collection rates.

Flexys

In this Flexys Meets episode, James Hill talks with Andrew Davies, CMO of Paddle, about enabling software companies to go global. Andrew explains how Paddle handles payments, fraud, and international regulations, allowing businesses to focus on growth. They also discuss the competitive software landscape and Paddle’s data-driven approach to helping clients expand. Discover how Paddle supports over 4,500 businesses in reaching a worldwide audience.


Growth, internationalisation challenges and customer-centric product development: Flexys meets Paddle

Identifying customers in financial difficulty before they fall into arrears means you can take tangible measures early, reducing risk and costs, as well as building trust. This aligns with Consumer Duty, which requires firms to prevent foreseeable harm and empower customers to make well-informed decisions.

Join our expert panel as they discuss...

*   Identifying customers at risk.
*   Building an effective pre-arrears toolkit.
*   Practical customer support measures to help avoid arrears.
*   Measuring success and overcoming challenges.


Prevention is better than cure: how to spot and support customers approaching arrears

In this episode, James sits down with Steven Darrah, CEO and founder of Fuelled, a tech-driven insurance brokerage revolutionising how businesses handle their coverage.

Steven shares insights into Fuelled’s mission to modernise the outdated insurance industry with dynamic, data-driven solutions tailored to growing companies.

Explore how Fuelled is using technology to simplify processes, support scaling businesses, and navigate economic uncertainties. Join us for a conversation brimming with innovation and inspiration.


Data-driven solutions, business growth and disrupting insurance: Flexys meets Fuelled

In this episode of *Flexys Meets*, host James Hill interviews Reuben Gates, Growth and Marketing Director at Arum, the UK’s largest independent collections and recoveries consultancy. Reuben discusses Arum’s unique approach, leveraging industry practitioners to deliver pragmatic, tailored solutions for clients across 20 countries.

He highlights Arum’s dual expertise in consultancy and technology, including its exclusive accreditation program for collections systems.

Reuben identifies key industry challenges, including regulatory pressures, outdated technology, and the need for efficient system implementations. He emphasises the importance of planning, expert teams, and openness to external support to drive better outcomes for clients and their customers.


Collections tech, regulation and avoiding implementation pitfalls: Flexys meets Arum

In the latest episode of Flexys Meets, James interviews Mike Ellicock, CEO of Plain Numbers. Mike discusses the organisation's mission to help firms and charities communicate numbers more clearly using behavioural science.

He highlights the widespread issue of low numeracy among adults and the importance of simplifying numerical information for better consumer understanding. The conversation also touches on the impact of consumer duty regulations and the challenges firms face in ensuring clear communication.

Mike emphasises the need for awareness about numeracy issues and the benefits of making complex information accessible to all.


Better communication, accurate data, and efficient reporting: Flexys meets Plain Numbers

Speakers

Mike Ellicock

Founder and Chief Executive @ Plain Numbers

James Hill

CEO @ Flexys

Replays

Growth, internationalisation challenges and customer-centric product development: Flexys meets Paddle

Prevention is better than cure: how to spot and support customers approaching arrears