Flexys optimises debt management for businesses and their customers. It does this by empowering collections teams to make informed decisions in fast-changing economic situations. Through easy-to-use technology, Flexys reduces operational stress, strengthens customer relations, and maximises collection rates.

Flexys

In this episode, James talks with Mark McAlpine, a non-executive director at Capital Credit Union and CEO of Not the Odd One Out.

Mark discusses his work in transforming the UK financial services landscape through innovation and collaboration, particularly focusing on credit unions.

He highlights the unique challenges and opportunities within the sector, emphasising the need for digital transformation and shared services.

Mark envisions a future where credit unions offer a Neobank-like experience, reinvesting profits into local communities. This insightful conversation sheds light on the evolving role of credit unions in financial inclusion.
