HumanOS Heroes: Building Culture People Choose to Stay In

Gurpreet Arora is the Head of Talent at Pocket Gems, a leader in mobile entertainment known for creating original and innovative games. With more than a decade of experience in talent acquisition across entertainment and gaming, she has built and coached high-performing teams, partnered with senior leaders to drive growth, and championed diversity and inclusion. Gurpreet is passionate about creating cultures where people can truly thrive, grounded in transparency, collaboration, and continuous learning.This episode explores the future of recruitment and the impact AI is having on the function, alongside the challenges of attracting and retaining talent in a competitive, hits-driven industry. Gurpreet shares how Pocket Gems approaches culture in a way that encourages people to stay — with “for us, by us” values co-created across every level of the organisation.

The conversation also looks at what it really means to give employees a true seat at the table, and how equipping managers to succeed is central to sustainable growth. Finally, it digs into how growth itself is being redefined, why KPIs need to evolve to reflect what matters today, and what it takes for leaders to hold themselves accountable and do the hard, uncomfortable work of building a truly great organisation.