Transforming credit unions, collaboration and financial inclusion: Flexys meets Not the Odd One Out

Flexys
16:35
In this episode, James talks with Mark McAlpine, a non-executive director at Capital Credit Union and CEO of Not the Odd One Out.
Mark discusses his work in transforming the UK financial services landscape through innovation and collaboration, particularly focusing on credit unions.
He highlights the unique challenges and opportunities within the sector, emphasising the need for digital transformation and shared services.
Mark envisions a future where credit unions offer a Neobank-like experience, reinvesting profits into local communities. This insightful conversation sheds light on the evolving role of credit unions in financial inclusion.
Speakers
Mark McAlpine
CEO @ Not the Odd One Out
Mark is a Non-Executive Director at a leading UK mutual with extensive experience in governance, risk management and operational transformation. He is a keen advocate for the power of cooperation and ethical finance, amplifying stories of financial institutions that prioritise people over profit. His work is grounded in the belief that financial services can be a force for good, empowering communities and driving positive social change.
James Hill
CEO @ Flexys
James is the CEO of Flexys. Flexys is revolutionising the debt management industry with cutting-edge collections technology, delivering transformative outcomes for our clients and their customers.

Transforming credit unions, collaboration and financial inclusion: Flexys meets Not the Odd One Out
16:35