Flexys optimises debt management for businesses and their customers. It does this by empowering collections teams to make informed decisions in fast-changing economic situations. Through easy-to-use technology, Flexys reduces operational stress, strengthens customer relations, and maximises collection rates.

Flexys

Learn about the importance of numerical skills and accessible budgetary tools for customers struggling to access, understand and manage the debt collection process.

Our special guests, Professor Sharon Collard of the Personal Finance Research Centre and Ben Perkins of Plain Numbers, will illuminate the data on financial well-being and levels of numeracy, explore approaches to making the debt collection process accessible to all levels of skill and confidence, and share what it’s like for customers under severe financial stress managing multiple debts.  

✅ Understand how financial pressure impacts customer engagement 

✅ Be aware of common areas where payment communications go wrong

✅ Learn how to support customers who struggle with numbers

🎤 Interactive Q\&A – ask the experts about your Collections challenges
