over 1 year ago
Replay
ConCensus Day 1: Powering Next Best Action with LLMs and First-Party Data
About
In today's competitive market, the bar for personalized customer experiences is higher than ever. Fortunately, rapid innovations in data & AI technology equip companies with even better tools to engage their audiences. In this session, learn how to create a data-driven Next-Best Action (NBA) strategy, activate all your first-party customer data, and leverage LLMs to drive next-gen customer experiences.